Returns & Exchanges Policy
At The Quick Spot, every custom apparel order is made specifically for you. Because our products are decorated to order, all custom apparel sales are final.
When We Will Replace an Item
We will replace an item if:
There is a verified printing or production defect caused by The Quick Spot.
We printed the wrong design, name, number, size, or color compared with the confirmed order.
We made an error during production that affects the finished product.
What Is Not Covered
We do not offer refunds, returns, or exchanges for:
Incorrect sizes, colors, or apparel styles selected by the customer.
Misspelled names, incorrect numbers, or incorrect personalization entered or approved by the customer.
Errors, spelling mistakes, missing details, or design flaws in customer-supplied or customer-approved artwork.
Low-resolution, blurry, or poor-quality artwork supplied or approved by the customer.
Changes of mind after an order has been placed.
Important: Printing customer-supplied or customer-approved artwork exactly as provided is not considered a printing defect, even if the artwork contains mistakes.
Reporting a Production Issue
If you believe The Quick Spot made a production error, please contact us within 7 days of receiving your order. Include your order number, a description of the issue, and clear photographs.
We will review the issue and, when a qualifying defect or production error is confirmed, provide a replacement at no additional charge.
Please do not return merchandise without contacting us first.
Customer Approval Matters
Customers are responsible for carefully reviewing all order details and artwork before submitting or approving an order. The Quick Spot is not responsible for errors contained in customer-provided or approved information.
